In order for you to access certain areas of the portal, we may require you to provide us with certain information that personally identifies you ("Personal Information"). Personal Information includes the following categories of information:
(1) Contact Data (such as your e-mail address, phone number and DocEngage password); (2) Demographic Data (such as your gender, your date of birth); and (3) Basic Medical Data (your reason for visit and your date of visit, your medical history such as Blood Group, Allergies, Past ailments, Current Medications etc. and other medical and protected health information you choose to share with us).
We also collect and store contents such as Files, Notes and Care Instructions that you upload, download or access via DocEngage. Such Member Content may contain Personal Information about you or the family member, other person about whom you create a profile.
When you visit the Site, whether as a Member or a non-registered user just browsing, our servers automatically record information that your browser sends whenever you visit a website This Log Data may include information such as your computer's "IP" address, browser type, operating system or the webpage you were visiting before you came to our Site, pages of our Site that you visit, the time spent on those pages, access times and dates, and other statistics. We use this information to monitor and analyze use of the Site and the Services and for the Site's technical administration, to increase our Site's functionality and user-friendliness, and to better tailor it to our visitors' needs.
If you communicate with us by, for example, e-mail or letter, any information provided in such communication may be collected as Personal Information.
We may use your Personal Information to recommend certain resources or medical providers. We may use your Contact Data to send you information about DocEngage or our products or Services, to contact you when necessary, including to remind you of upcoming or follow-up appointments, and giving your details to the USER who is booking appointments on your behalf, and the CARETAKER allotted on your name.
We may use your data to customize and tailor your experience on the Site, in emails and in other communications, displaying content that we think you might be interested in and according to your preferences.
You agree that DocEngage may use Personal Information to allow your doctors to make appointments with other doctors on your behalf through the Services. We may also use your de-identified Personal Information to run (or authorize third parties to run) statistical research on individual or aggregate health or medical trends. Such research would only use your Personal Information in an anonymous manner that cannot be tied directly back to you
As a registered user of the portal, you can modify some of the Personal Information you have included in your profile or change your username by logging in and accessing your account. Upon your request, DocEngage will do all efforts to delete your account and the Personal Information in your profile; however, it may be impossible to remove your account without some residual information being retained by us. We have no obligation to delete any data or information you provide on a Medical History Form following termination of your account or the account of any medical professional to whom your Medical History Form was submitted through the Site. Registered users who wish to close their account should contact
You must promptly notify us if your Contact Data is lost, stolen, or used without permission. In such an event, we will remove that Contact Data from your account and update our records accordingly. Inform us at mailto:email@example.com